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Our Sales Guarantees:
We unconditionally guarantee that every GHD we sell will be:
We also give a warranty* that if a GHD purchased from us fails within 4 months of purchase, it may be returned for repair, replacement or refund at our option. *This warranty excludes failure as a result of accidental damage or mishandling. *Cables are also excluded - they will last for years if looked after, but will fail if mishandled. Our Repair Guarantee: We guarantee our repairs (parts and labour) for 6 months - only excluding failure as a result of accidental damage or mishandling. |
Resistors, Thermal Fuses and Thermistors all fail routinely in GHD's, but we cover them under our guarantees nonetheless.
Please don't interpret such a failure as a fault on our part!! |
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GHD CARE: Our top tips:
The single most common cause of problems with GHD's is cable failure, but a fault in the cable can also damage other components. To get the longest life from your cable:
1.. Don't let the cable take the weight of the straighteners.
2.. Don't pull either the plug or the straighteners by the cable.
3.. (The most common problem) Please, never wrap the cable around the straighteners.
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GHD CARE: Our top tips:
The single most common cause of problems with GHD's is cable failure, but a fault in the cable can also damage other components. To get the longest life from your cable:
1.. Don't let the cable take the weight of the straighteners.
2.. Don't pull either the plug or the straighteners by the cable.
3.. (The most common problem) Please, never wrap the cable around the straighteners.
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